Email Announcement:LiveOffice is currently experiencing an issue with users connecting to the webmail application Symptom:Our network team is working on the issue and expect a resolution shortly Comment: Our network team corrected the issue and service is available as of 6:49 AM PST. We apologize for the inconvenience. Status:Open Report Time:7/3/2008 6:36:13 AM Estimated Resolution Time: 7/3/2008 8:00:00 AM

Email Announcement:LiveOffice is currently experiencing an issue with users connecting to the webmail application. Symptom:Our network team is working on the issue and expect a resolution shortly. Comment: This issue is now resolved. All systems are fully operational however, as a result, clients using Outlook may receive emails that they have received previously in their inbox. This is a result of Outlook not recognizing previously downloaded message ID's and downloading them again. Users should not see duplicate email in Webmail or AdvisorMail Status:Open Report Time:6/19/2008 6:44:50 AM Estimated Resolution Time: 6/19/2008 8:00:00 AM

Email Announcement:LiveOffice experienced and issue with the message store which caused intermittent connectivity issues for some users. Symptom:Our network team corrected the issue and service is available as of 2:11 PM PST. Outlook users that have their email client settings set to 'Leave a copy on server' may get duplicate email during this time Comment: We apologize for any inconvenience Status:Open Report Time:6/18/2008 2:22:08 PM Estimated Resolution Time: 6/18/2008 3:00:00 PM

Email Announcement:LiveOffice experienced an issue with our Firewall that caused connection issues for users to all applications. Symptom:The Network team has worked on and resolved the issue. Comment: We apologize for any inconvenience this may have caused Status:Open Report Time:6/16/2008 10:37:27 AM Estimated Resolution Time: 6/16/2008 11:00:00 AM